Version: 1.0

May 30, 2022

The privacy of our visitors is something we value greatly, and we work hard to keep your personal information along with payment details safe so that you can continue browsing without having to worry. Our company believes in transparency, and we feel you have the right to know what we do to keep you safe and how we handle your information, which is all explained in our Privacy Policy. 

It is essential to stay safe while browsing the web, and our goal is to aid you to the best of our abilities. We have the utmost respect for your privacy, and we kindly ask you to take a moment to read and process the information provided in this policy, as it will help make sure we are all on the same page in terms of privacy and internet safety when using 21-casino.net and its services. If, after reading our privacy policy, you find that you do not agree or that you are unwilling to comply with our terms, please suspend any further use of our website. 

Our privacy policy applies to all our services, material and general content, which includes (but is not limited to) web page design, written information, material destined for marketing purposes and more.

Please do not underestimate the importance of reading through our privacy policy before browsing our site, as you automatically consent to our privacy terms by utilizing our website and/or services. If you disagree with the privacy policy in its current form, then unfortunately you may no longer partake in anything related to our site and/or company.

What Type of Information Do We Collect?

Our processes of collecting information are straightforward, and we only have information stored which has been willingly provided to us. Our objective is not and will never be to obtain your personal information, but we do collect some data when you, for example, opt to fill out a contact form on our website or reach out to us by email or phone. Any information volunteered by you while using our site may or may not be collected and stored.

Automatically Obtained Information

Whenever you visit or log on to our site, some information is automatically collected without you having to manually type in data. Examples of this could be your IP address, approximate location, type of device (mobile phone, laptop, desktop computer, etc, etc.), mobile phone operator and more, as well as any basic settings or preferences such as language, font size or site color settings.

This type of data is collected using cookies, but we are not able to see your exact location such as your home address, nor can we see your full name or any similar type of sensitive information related to your persona.

When we collect and store information about you, the purpose is usually to enhance the user experience using internal website analytics, and to make our site better suited to your needs. Checking what site referred you to us and where on the internet you were before you clicked on our site is beneficial when attempting to personalize your overall casino experience.

Read more about how we use cookies and tracking software, and how it can benefit you, in our  Cookie Policy.

How Your Information is Used

We are not interested in identifying you or to obtain any overly personal information about you and your internet habits, and our sole goal is to obtain and process data that is relevant to your user experience when browsing our site and its external services.

Do We Share Personal Data?

Sharing personal data is not our objective, but we may (or may not) choose to do so in one or several of the following scenarios:

Are Cookies Used on the Site?

See our Cookie Policy for further information about how cookies are used to collect information. Our website does make use of tracking cookies.

Third-Party Website Policy

Keep in mind that we cannot take responsibility for information provided to third party companies, and we would like to remind you that some links on our website may take you to third party websites which we are not affiliated with. In such a situation, you are fully responsible for any information provided and its potential consequences, as we cannot guarantee the safety of sites and services not affiliated with our company.

How Long is Information Kept?

Information is only kept for as long as we are legally required to do so, or for the time period needed to fulfil the purposes stated in our Privacy Policy. If legal requirements justify a longer retention period, then your personal data may be stored beyond our regular retention period.

The general statement is that we keep your personal data for a 5-year period after the moment when you stop using our website and/or our services.

While we cannot give you an exact time period for when your data will remain with us, we can promise you that we have no interest in keeping your information longer than what is needed and/or required. Once all requirements are met, your data is either deleted or securely stored where it can no longer be accessed.

If you have questions about these methods or if you would like information about the data we currently have stored, please feel free to reach out to us.

How We Keep Your Information Safe

Advanced systems and a specialised anti-fraud department are in place to make sure your personal data is as secure as possible. Suspicious activity is grounds for suspension and investigation. We would like to remind you to also take your own precautions, and to only use secure internet connections when accessing our website.

We have a zero tolerance policy for fraud and other illegal activity, and suspicion of such is cause for immediate investigation or suspension. We also have a department dedicated to internet safety working 24/7 to make sure your personal information remains properly secured at all times.

Data Collection from Children

No data is knowingly collected from children or persons under the age of 18, as this goes against our privacy policy as well as local regulations. The information on our website is not directed to underaged individuals or minors, and we ask that anyone who is not of legal age refrains from visiting our site or using our services. Please contact us if you believe we may have accidentally collected information from or about a child, as we will want to take appropriate action (including deleting related files, cookies and other data).

Visitor Privacy Rights

Our privacy policy cannot be altered by anyone but us and there is no room for negotiation when it comes to our current terms, but we would like to inform you about your options when it comes to the information we collect and store.

1. Stored Info Request

You have the right to contact us for a full report on the data we currently hold, and you can also contact us if you feel our collected data is no longer accurate, or if you would like to request changes or updates to your stored information.

2. Data Removal Request 

Depending on whether the retention period has been completed, it may be possible for us to delete any remaining data in our databases upon your request. 

3. Restrict How We Process Data

If you are concerned about how we use your data, you are within your right to ask us to restrict the use of your personal information as much as possible. We might still use it, but we will minimize our use as much as possible while still complying with this privacy policy.

4. Ask to Have Consent Withdrawn

If you have previously given us your permission to use your data but would like to revoke it, contact us to see whether it would be possible. In most cases, a withdrawal of consent won’t have any impact on the data already stored in our databases, but could affect future data collection and use.

Policy Updates

Any updates or changes to this privacy policy will be added directly to this page, and we advise you to check in from time to time as we are not obligated to notify anyone ahead of a planned update. Updates will be noted at the top of the page and may also be featured on our website landing page depending on the relevance. 

We are within our right to change or update this privacy policy as we see fit, and your continuous use of our website means you automatically agree to comply with the latest version of the privacy policy.